Our products are freshly made and handcrafted, so returns or exchanges are not accepted. If the item is wrong or not as described, contact us within 48 hours at customersupport@pahadipantry.in or 9805599257.
What if my order arrives damaged or incorrect?
Share clear photos or videos within 48 hours of delivery. We’ll verify and replace the affected item.
Order Process
Why can’t I place an order?
Possible reasons:
Payment declined
Item out of stock
Technical or internet issues
Undeliverable to your location/pincode
Quantity limit exceeded
Combined orders (fulfilled by Pahadi Pantry + seller) may take longer
Can I modify an order?
Item quantity cannot be changed once ordered. Place a new order for changes. Shipping preferences can be updated before the order enters the shipping process.
Can I cancel my order?
Shipped orders: Cannot cancel or refund.
Not shipped yet: Contact support email or number to cancel.
Payments
Why did my payment fail?
Payments can fail due to issues like insufficient balance, expired card, or network interruptions. Please check your payment details and try again. For persistent issues, contact our support.